At viph, we believe that gaming should always be an enjoyable form of entertainment — never a source of stress, financial pressure, or harm. We are committed to supporting every Filipino player in making informed, healthy choices about how they play. This page outlines the tools, tips, and resources available to help you stay in control at all times.
This policy applies to all players accessing viph from the Philippines. If you need immediate support, please reach out through your account dashboard.
viph provides practical tools so every Filipino player can set boundaries that match their lifestyle and budget. These features are available directly through your account dashboard and can be adjusted at any time.
Set a daily, weekly, or monthly cap on how much Philippine pesos (PHP) you deposit into your viph account. Once your chosen limit is reached, no further deposits are accepted until the period resets. This is one of the most effective ways to keep your spending predictable and within your personal budget. You can lower your limit at any time with immediate effect, while increases take a short cooling-off period to take effect — giving you time to reconsider.
It is easy to lose track of time when you are enjoying sports betting or slot games. viph lets you set session duration reminders so you receive a notification after a chosen period of play. These gentle prompts encourage you to pause, take a break, and check in with yourself before continuing. Regular breaks help maintain a healthy relationship with gaming and prevent fatigue-driven decisions that can affect your enjoyment and your wallet.
If you feel you need a longer break from gaming, you can activate a self-exclusion period ranging from a few days to several months through your account settings. During this period, your account will be suspended and you will not be able to log in, deposit, or place bets. This tool is designed for players who recognise they need more structured support to step back. At the end of the exclusion period, you can choose to reactivate your account or extend the break further.
Recognising early signs of problem gambling is the first step toward getting back on track. The following patterns may indicate that gaming has moved beyond entertainment and is starting to cause harm.
If you or someone you know is struggling with problem gambling, support is available. Reaching out is a sign of strength, and there are people ready to help you find a healthier path forward.
The Philippines has several mental health and crisis support hotlines available to anyone who needs to talk. The National Center for Mental Health (NCMH) Crisis Hotline is available around the clock and can provide guidance for individuals experiencing gambling-related distress. You do not need to be in immediate danger to call — these lines are also for people who simply need someone to listen and point them toward the right resources in their area.
Gamblers Anonymous and similar peer support groups operate in major cities across the Philippines, including Metro Manila, Cebu, and Davao. These groups offer a safe, non-judgmental space where individuals can share their experiences and receive encouragement from others who understand what they are going through. Attending even a single meeting can be a powerful first step toward regaining control and rebuilding confidence in your ability to manage your gaming habits.
Licensed psychologists and counsellors in the Philippines are trained to help individuals address compulsive behaviours, including problem gambling. Many clinics and hospitals offer affordable or sliding-scale counselling services, and some community health centres provide free consultations. If you are unsure where to start, your local barangay health centre can often refer you to the appropriate professional services available in your municipality or city.
viph is committed to maintaining a safe and responsible gaming environment for all players in the Philippines. We continuously review our responsible gaming tools and policies to ensure they meet the needs of our community. If you have concerns about your account or your gaming behaviour, please visit our FAQ page or contact us directly through your account dashboard — our team is here to help without judgement.